Case Study
Mercedes-Benz A-Class: Multiple Intermittent Faults
The owner reported intermittent limp mode, an intermittent airbag warning, a constant squeak from the engine area, poor or harsh gear changing, exhaust-flap squeaking and a previous low engine-oil warning. The first recorded complaint…
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Jaguar XF Electronic Parking-Brake Failure
The vehicle presented with the instrument-panel warnings “PARK BRAKE FAULT” and “CANNOT APPLY PARK BRAKE”. The electronic parking brake could not be relied upon to apply, making this a current safety-related fault rather than…
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Radiator and Head-Gasket Claim: Testing Point-of-Sale Causation
BACKGROUND A finance provider requested independent technical assistance concerning a vehicle in which a radiator failure and alleged cylinder-head-gasket failure had been reported. The customer’s repairer maintained that the radiator had been defective when…
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